Return and Refund Policy

We want you to be completely happy with your new home decor. That's why we offer a 30-day return policy from the date your order is delivered.

To be eligible for a return, your item must meet the following conditions:

• Be in its original, unused, and undamaged condition.

• Be repackaged in the original manufacturer's packaging, including all protective materials and boxes.

• All tags, certificates of authenticity, and attached materials must be included.

• You must provide the original receipt or proof of purchase.

How to Start a Return:
To initiate a return, please email us at contact@decovasse.com. Our customer service team will provide you with a return authorization and instructions on where and how to send your package.

Please note: Returns sent back to us without prior authorization cannot be accepted.

Damaged or Defective Items

We take great care in packing your home decor items, but sometimes damage can occur in transit.

Please inspect your order immediately upon receipt. If you receive a broken, defective, or incorrect item, contact us immediately at contact@decovasse.com so we can evaluate the issue and arrange for a replacement or refund. Please include your order number and photos of the damage or the incorrect product.

For any questions regarding our return process, please don't hesitate to reach out to us at contact@decovasse.com. We're here to help!